WHAT TYPES OF PAYMENT DO YOU ACCEPT?
We accept American Express, MasterCard, Visa, Discover, debit cards, and cash. Personal checks are not accepted.
WILL YOU HOLD ITEMS WHILE I MAKE UP MY MIND?
There are no holds due to the time sensitive nature of our pricing.
DO YOU OFFER STORAGE?
Yes, all SOLD items have three days of free storage. All sold items are deemed the property of the purchaser at the point of purchase.The Home Store Etc. will not be held responsible for any damage incurred to items not removed from the store at the point of purchase. If the item you purchased is valuable you may want to add it to your home owner’s/renter’s insurance policy to protect your new investment.
If long term storage is needed (over 3 days), we can provide you with a list of storage companies that can accommodate this need.
WILL YOU LOAD ITEMS INTO MY VEHICLE?
We always recommend that you use a professional moving service. We will be happy to provide you with a list of insured professional movers who specialize in small moves. If you choose to move items yourself, please be advised that due to our insurance restrictions, our associates are not permitted to load items into your vehicle. For your convenience, we will move your items to the front door or the back loading area, with the exception of fragile antiques, large items that require disassembly or items that weigh more than 50 pounds.
WHAT ARRANGEMENTS DO I NEED TO MAKE TO PICK UP MY ITEMS?
If you choose not to use the services of a professional mover, please note the following:
Please notify us 740-653-4663 a minimum of 8 hours in advance of when you will be picking up your items.
When possible, we will bring your items to the front door or the back loading area; however, large items (over 50 pounds) or pieces needing disassembly will not be moved. When you arrive, please come through the front door to notify an associate that you are there for a pick up. Please understand that in some circumstances, large or fragile items will not be moved by the staff to the back door. You may have to move the item from the showroom yourself.
Insurance regulations and liability issues do not allow us to place items in your car or truck. Please make sure that you bring enough help to enable you to load your vehicle safely. We can provide a 4-wheel cart and/or skids for you to use in transporting your items from the loading area to your vehicle.
We cannot disassemble items, so be prepared with the right tools (i.e. packing blankets, bubble wrap, rope for tie down, etc.).
WHAT IS YOUR RETURN POLICY?
All sales are final and all items are sold “as is.” Please examine items carefully prior to purchase. As we are selling antiques and previously owned merchandise, most items will exhibit some wear indicative of age.
CAN YOU DELIVER MY ITEMS?
We can provide you with a list of specialty moving companies that are in the area.
THE HOME STORE ETC.
3050 Columbus Lancaster Rd NW
Lancaster, Ohio 43130
© 2017 The Home Store Etc.